photofun studio MORE FUN WITH YOUR PHOTOS!
YOUR QUESTIONS
 
 
The answers to some of your most frequently asked questions...
 
  ABOUT YOUR PHOTOS
  ABOUT THE PRINTS
  ABOUT ORDERING
  ABOUT PAYMENT
  ABOUT DELIVERY
  ABOUT RETURNS
  ABOUT THE WEBSITE
 
Ask us a question if you can't find an answer here. We'd be happy to help!
 
Looking for a photographer? offsite
 
Need help to take better photos? offsite
 
Baffled by technical terms? offsite
 
DISCLAIMER
We are not responsible for the content or practices, nor the availability, of external websites. Links provided for convenience, inclusion here is not an endorsement.
spacer
ABOUT DELIVERY
 

How will my order be delivered?
Orders are despatched to addresses in the UK using Royal Mail's Special Next-Day Delivery™ offsite service or Airsure® offsite for overseas deliveries. We'll send you an email confirming despatch. Please contact us if you haven't received your order.

How much will delivery cost?
Delivery to addresses in the UK is absolutely FREE! Delivery elsewhere in the world is dependent on the location. Please see our prices for more details.

How are prints packaged for shipping/delivery?
The prints are protected in heavy-duty rigid corrugated cardboard mailers to prevent damage in transit. Packaging is made from a minimum of 60% recycled material.

What if my order doesn't arrive on time?
We'll send you an email confirming despatch. Please contact us if you don't receive your order next day in the UK or within 5-7 days for overseas deliveries.

What if my order is damaged in transit?
We hope it isn't, but if your order arrives in an unacceptable condition you can return it to us for a full refund or replacement. See About Returns for more information.

 
 
     
paypal payments Best viewed at 1024 x 768 pixels or more, in at least 16bit colour. Javascript and cookies must be enabled for ordering and other features. [about the website] napp member